I have previously used this service. They did a good job on my trees, except they tore up my lawn pretty bad, but came back and put dirt down, and reseeded it. The dirt was poor quality, so we ended up with many weeds, and had to do a lot of work to get our lawn back; still not the same. This year, they accessed my neighbor's trees via our yard; it was the only way. After MANY discussions about our yard getting tore up, it was promised that they would drive on plywood, not our yard. It started out that way, but did not end that way. I took videos, in case I was called in question. They were right on our lawn, and their trucks destroyed the grass. It was also discussed MANY times prior to their job, that I did not want big trucks in my back yard. They were to be in the 'wild' area between the two houses. Not the case, as there were two large trucks in my back yard. I also took pictures, because I don't make up stories. The lawn at the top of our hill was ruined, and I spent the rest of the Summer trying to get it back. Weeds have filled in, and my husband is trying to get rid of them. There is a patch in my back yard, that probably won't come back. We also had sprinkler head problems, and we even FLAGGED them ahead of time! I just paid that bill. For me personally, I will never use them again...or allow them in my yard for any reason. I didn't bother to call them again, because I talked to him enough prior to this job, and it should have been done the way he promised. I am disgusted. We take pride in our lawn; we spend the money for a lawn service for fertilization, and weed control. We also have spent lots of money keeping it watered and healthy as well. I will never recommend this tree service to anyone!!!***In regards to your response to me, that was a complete LIE! YOU said July would be a "dry time" to do it!! We are in a drought, remember? I did NOT pick the date, and I was TOLD you would protect my lawn, and you stopped driving on the plywood! Would you like to see the videos??? Your dishonesty is what bothers me more than the damage you did!!**** I see you removed your rude and inaccurate remarks. I hope in the future, you don't treat people that way. I was 100% honest, and your removal proves that. Thank you. Take care.
